FAQ

Mostly yes — if so, they're listed as "Available". The records listed as "Available on request" are not in stock but could be ordered quite fast; just place your order normally and we'll answer you about availability asap.

After placing an order, you should receive a mail with all the process info within 24h. We send orders within 48h after receiving confirmation of payment.

Maybe our mails arrive in your spam box. The alternative ways to contact us are in the Contact section.

Yes, packages are safe. We've had very few troubles with the post office, but if you want to secure your parcel to the maximum, you can ask for recommended shipping and add 4.40 € to your order.

No, you don't have to. When you place your order, you will receive a confirmation by mail within 24h — in this mail there will be several ways to pay, and you'll just have to choose the one you prefer. If there's a problem, send a mail to Olivier.

You can pay orders on this website via bank transfer and Paypal. If you wish to use a credit card, our catalog is also available on Musicstack, Discogs and CD&LP.

We ship by priority mail from Belgium in rigid, safe briefcases. These are the shipping prices for 1 item or more — for an order with at least one 7in / 10in / LP, check the LP price directly. We've barely ever had trouble sending records with no tracking number, but your order is sent at your own risk if you take that option. For countries not appearing in this list, please get in touch with us.

Get in touch with Olivier about it. Please note that prices for professionals are not the same as on our Mail Order section. We can also send you a free catalog.

If you think your work could fit with ours, send us a mail about it or a package with some sound (CD-Rs are fine). Please don't send links or MP3s by mail, we won't listen to them. We receive lots of requests so please be patient and keep in touch with Olivier.

Very few. We're more active in distribution and promotion than production. The best we can do so far is advise you.

We mostly work with record stores in the BeNeLux and distributors / mail order from all over the world. Records are also available via our Mail Order and through Musicstack, Discogs and CD&LP. Check also our Links section.

Every case is different. Get in touch with Olivier for more information.

We work with radios, webzines and specialised magazines from the BeNeLux and beyond. Check our Links section.

Please get in touch with us: promo (@mandai.be). Send us also your magazine / radio playlist / website link so we can see how you work.

Please send a mail to Duby about it.